Last updated: 09 February 2026
This Privacy Policy explains how Cantab Projects Ltd, trading as I’m Protected (“we”, “us”, “our”), collects, uses, stores, and protects personal data when you use our website improtected.co.uk (the “Website”).
This Website is a consumer-facing introducer-only service. We do not provide advice, arrange insurance, or sell insurance products. Our role is to introduce users who make an enquiry to FCA-authorised insurance advisers or providers who can offer regulated advice and products.
We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in relation to personal data collected through this Website.
3.1 Data you provide
When you complete an enquiry form or contact us, we may collect:
You are not required to provide this information, but doing so allows us to make an appropriate introduction.
3.2 Data collected automatically
We may collect the following information automatically:
We process your personal data on the following lawful bases under UK GDPR:
| Purpose | Lawful basis |
|---|---|
| Responding to enquiries | Consent |
| Introducing you to FCA-authorised advisers or providers | Consent |
| Sharing your enquiry information with Introduced Firms so they may contact you | Consent |
| Service-related communications about your enquiry | Consent |
| Website analytics and performance | Consent (cookies) |
| Security, fraud prevention and Website administration | Legitimate interests |
| Legal and regulatory compliance | Legal obligation |
Consent
When you submit an enquiry through our Website, you provide explicit consent for us to:
You may withdraw your consent at any time by contacting us. Withdrawal of consent does not affect processing carried out before withdrawal.
Legitimate Interests
We rely on legitimate interests to operate and secure our Website, prevent fraud, and manage our business operations. We ensure that these interests do not override your rights and freedoms.
When you submit an enquiry, we will share your personal data with one or more FCA-authorised advisers or insurance providers so they can contact you to discuss your enquiry and provide regulated advice if appropriate.
Once your data is shared, the Introduced Firm becomes a separate data controller and will process your data in accordance with their own privacy policy.
We may also share data with:
All third parties are required to protect your personal data and use it only for specified purposes.
We do not send unsolicited marketing emails.
You may be contacted in relation to your enquiry by the FCA-authorised firm we introduce you to. Any marketing communications sent by them will be governed by their own policies and consent processes.
If we do send service-related communications, these will relate only to your enquiry and will not be promotional.
We use cookies to:
Where required, we will ask for your consent before placing non-essential cookies. You can manage your cookie preferences through your browser settings.
Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, including:
We retain personal data only for as long as necessary:
You have the right to:
You can exercise these rights by contacting us using the details below.
You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
We use appropriate technical and organisational measures to protect personal data. However, no system is completely secure and we cannot guarantee absolute security.
This Website is intended for use by individuals aged 18 or over. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email:hello@improtected.co.uk
We take complaints seriously and aim to resolve any concerns fairly and promptly.
If you are unhappy with how we collect, use, or share your personal data, or with how our Website operates, you may contact us using the details below:
Email: hello@improtected.co.uk
Post: 61 Lone Tree Avenue, Impington, Cambridge, England, CB24 9PG
Please provide sufficient detail to allow us to investigate your concern.
We will:
If your complaint relates to contact made by an FCA-authorised adviser or provider following your introduction, you may also raise your complaint directly with that firm, who will handle your complaint under Financial Conduct Authority rules.
If you are dissatisfied with our response, you have the right to lodge a complaint with the:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: https://ico.org.uk
If your complaint relates to regulated financial services provided by an Introduced Firm and you remain dissatisfied after their final response, you may be entitled to escalate your complaint to the Financial Ombudsman Service.